Support
How is my timing judged?
Each tap is compared with the note it was meant to hit. It is judged Perfect, Good, Early, Late or Miss, and Early and Late show the difference in milliseconds. The result screen also shows your average, for example 8 ms late.
What is latency calibration?
Every device has a small delay between a tap and the sound. Open Settings, choose Tap to calibrate and tap along with 8 beats. Tappatoo measures the delay and corrects your judgments for it.
Why is my timing off with Bluetooth headphones?
Bluetooth headphones add delay to the sound. For tight timing, use the device speaker or wired headphones, then run Tap to calibrate again.
How do I restore purchases?
Open Settings and choose Restore Purchases. You can also use Restore Purchases on the Pro screen. You need to be signed in with the Apple account used for the purchase.
How do I export a take?
Open Studio, then My Takes. Open the menu on a take and choose M4A. WAV export is part of Tappatoo Pro.
How do I reset my progress?
Open Settings and choose Reset progress. This removes your lesson progress, stars and level from this device. Your purchases are not affected.
Still need help?
Write to [email protected].
